Have Questions? We Have Answers!
Frequently Asked Questions About Our Tours
We know you may have questions about our tours, accommodations, booking process, and more. Below, you’ll find answers to the most common questions we receive. If you still have a question, don’t hesitate to reach out!
General FAQs
We understand that planning a trip comes with many questions. To help you feel completely prepared, we’ve compiled answers to some of the most frequently asked questions about our faith-based motorcoach tours. If you need additional information, we’re always here to help!
What is included in the price of my ticket?
✔️ Your all-inclusive ticket covers:
- Luxury motorcoach transportation
- Hotel accommodations
- Admission to all attractions, including The Ark Encounter & The Creation Museum
- 6 lunches and 5 dinners (cash allotment provided for meals)
- A professional tour guide to lead the journey
Your trip is designed for comfort, convenience, and a stress-free experience from start to finish!
How do I book a tour?
✔️ Booking is easy! Simply:
- Visit our Book My Trip page and choose your preferred tour date.
- Complete the registration form and pay your deposit.
- Receive a confirmation email with your itinerary details.
🔔 Seats are limited, so we recommend booking early to secure your spot!
Can I join a tour if I am traveling alone?
✔️ Absolutely! Many of our guests are solo travelers who come for the community and fellowship our tours offer. You’ll have the opportunity to meet like-minded individuals, form friendships, and enjoy a welcoming, faith-filled atmosphere.
💡 Tip: If you’d like to share a hotel room to reduce costs, let us know—we maintain a list of travelers looking for roommates!
What forms of payment do you accept?
✔️ We accept the following payment methods:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover
- Checks & Money Orders: Payable to Noah’s Ark Motorcoach Tours
- Bank Transfers: Contact us for details
A small deposit reserves your spot, and flexible payment options are available. Contact us for more information.
Do I need travel insurance?
✔️ While not required, we highly recommend purchasing travel insurance. It provides peace of mind by covering trip cancellations, medical emergencies, and unexpected interruptions.
For a trusted provider, check out our Travel Insurance page for more details.
🚍 Travel & Logistics
We want to make your trip as smooth and stress-free as possible. Below are answers to common questions about transportation, accommodations, packing, and other important travel details.
What type of motorcoach will we be traveling in?
✔️ Our luxury motorcoach is designed for comfort and convenience, featuring:
- Reclining seats with ample legroom
- Air conditioning & tinted windows for a cool ride
- Free Wi-Fi for staying connected
- Individual charging outlets at every seat
- Onboard restroom for added convenience
💡 Tip: A light scarf or small blanket is recommended in case you get chilly.
What should I pack for the trip?
✔️ Here are some must-have travel essentials:
- Comfortable walking shoes (you’ll be on your feet exploring!)
- Casual, layered clothing (temperatures can vary)
- Personal medications & travel-size toiletries
- A refillable water bottle to stay hydrated
- A small bag/backpack for daily essentials
- A phone charger & portable power bank
📖 For a complete packing checklist, visit our Travel Tips page.
What are the hotel accommodations like?
✔️ You’ll stay in highly-rated hotels that are selected for comfort, cleanliness, and location. Each room includes:
- Two queen beds (for double/triple occupancy)
- Complimentary breakfast at most hotels
- On-site dining options & amenities
- Rollaway beds & lounge chairs available upon request
💡 Traveling alone? We offer single-occupancy rooms for an additional fee, or we can assist in finding a roommate to share accommodations.
How often does the bus stop for breaks?
✔️ We take scheduled rest stops every 2 to 2.5 hours for:
- Stretching and restroom breaks
- Grab-and-go snacks or meals
- Time to refresh before continuing your journey
⏳ Travel times vary depending on road conditions, but we plan each stop for comfort and convenience.
Can I customize my itinerary or choose different attractions?
✔️ Our standard itinerary is carefully designed to offer a balanced, enriching experience with faith-based attractions, historical sites, and cultural highlights. However, we understand that some travelers or groups may have specific interests.
🔹 For individuals: While we follow a set itinerary, you’ll have free time at certain stops to explore at your own pace.
🔹 For groups: If you’re booking as a group leader, you may be able to customize certain parts of the itinerary. Alternative attractions in Nashville or Memphis can be arranged, as long as they fit the overall schedule.
📞 Want to discuss customization options? Contact us, and we’ll be happy to assist!
Health & Accessibility 🏥♿
We want all of our travelers to have a safe, comfortable, and enjoyable experience while touring with us. Below are some common questions related to accessibility, health needs, and physical activity levels required for the trip.
Is the motorcoach wheelchair accessible?
✔️ Our luxury motorcoach is not ADA-equipped for motorized wheelchairs or scooters. However, you are welcome to bring a foldable walker or manual wheelchair for storage under the coach.
🚶♂️ Physical Requirements:
- Passengers must be able to climb stairs to board and exit the motorcoach.
- Walking is required throughout the trip at various attractions.
- This tour follows a Level 2 Activity Standard, meaning travelers should be comfortable walking for extended periods and standing at museums and exhibits.
📌 Need rental options? The Ark Encounter and Creation Museum offer mobility rentals for those needing additional assistance. Contact us for details!
Are there frequent breaks during travel?
✔️ Absolutely! We prioritize comfort and relaxation for all travelers.
🛑 Our itinerary includes break stops every 2 to 2.5 hours, allowing time to stretch, use restrooms, and grab refreshments.
🏨 We also select hotels that provide early dinners when possible, allowing guests more time to unwind in the evenings.
Can I bring my medications and medical devices?
✔️ Yes, travelers must bring all necessary medications in their original prescription bottles or labeled containers for easy identification.
🔹 If you require a CPAP machine or oxygen tank, please inform us in advance to discuss power availability at hotels.
🔹 The motorcoach offers standard power outlets for small devices, but large medical equipment requiring high voltage may not be supported on board.
🚑 Tip: Always pack extra medication in your carry-on in case of unexpected delays.
What if I have dietary restrictions or food allergies?
✔️ We understand the importance of dietary accommodations and strive to provide flexible meal options.
🍽️ Meal Plan:
- Some meals are pre-arranged at group-friendly restaurants.
- Travelers receive cash meal stipends for lunches & dinners, allowing personal meal choices at various stops.
- If you have severe food allergies, please let us know in advance, and we can offer guidance on available food options.
📞 Have specific dietary concerns? Contact us, and we’ll be happy to discuss your needs.
What should I do if I have a medical emergency during the trip?
✔️ Your safety is our top priority. If a medical emergency occurs:
1️⃣ Your Tour Guide & Driver will assist in getting you to the nearest medical facility as quickly as possible.
2️⃣ We encourage travelers to carry travel insurance to cover any unexpected medical expenses.
3️⃣ Each traveler is required to provide two emergency contacts at registration in case of urgent situations.
📌 Tip: Bring a written list of emergency contacts, doctors, and any special medical instructions in your travel bag for quick reference.
Policies & Booking 📜🚍
We want to ensure your travel experience is seamless and stress-free from booking to departure. Below are answers to common questions about reservations, payments, and policies.
How do I book my tour?
✔️ Booking your faith-filled journey is simple!
🖥️ Step 1: Visit our website and select your preferred tour date.
📞 Step 2: Call us directly at (214) 734-4046 if you have questions.
💳 Step 3: Secure your seat with a deposit and receive your confirmation email.
🚍 Tip: We recommend booking early, as tours fill up quickly!
What payment methods do you accept?
✔️ We accept the following payment options:
💳 Credit & Debit Cards – Visa, Mastercard, American Express, Discover.
🏦 Checks & Money Orders – Must be received before the final payment deadline.
🛑 Important: Cash payments are not accepted.
📌 Flexible Payment Plans Available! Call us to discuss installment options.
What is the deposit policy?
✔️ A $100 deposit per person is required to reserve your seat.
⏳ Final Payment Due Date: Your remaining balance is due 30 days after your deposit is made.
📌 Early Payment Discount: Pay in full by February 15th to receive 5% off your ticket!
🚍 Group Leaders Bonus: Recruit 5 passengers, and your ticket is FREE!
What happens if I need to cancel my trip?
✔️ We understand that plans can change.
📅 Cancellation Policy:
- Before the Final Payment Due Date → Full refund.
- After the Final Payment Due Date → No refund available.
💡 Protect Your Investment! We highly recommend purchasing travel insurance to cover unexpected cancellations.
📌 See our Refunds & Cancellation page for full details.
Can I transfer my booking to someone else?
✔️ Yes, in most cases!
🔄 If you can no longer attend, your ticket may be transferred to another person up to 30 days before departure.
📞 Contact our office as soon as possible to make the necessary arrangements.
Still Have Questions? 🤔📞
We’re Here to Help!
We know planning a trip is exciting but can also bring questions. Whether you need help choosing a tour, understanding our policies, or finalizing your booking, we’re just a call or message away.
📞 Call us at (214) 734-4046 or 📩 Send us a message, and let’s get you on the road to an unforgettable experience!
Let’s Start Your Journey
Have Questions or Ready to Reserve Your Spot?
